Packing your order
The first important step in guaranteeing that you receive your order in perfect condition is the process of packaging your products.
After looking at a number of options, we've picked an innovative technique that takes the utmost care of your goods. Our packaging guarantees you won't have to lose any time dealing with damaged goods upon delivery, with all the frustration that this can create.
Our packages are entrusted to our logistical partner who'll take the same care delivering them to you as we took in printing and packing your goods.
DELIVERY TIMES AND COSTS
We decided to work exclusively with a high-end logistics partner (DHL Express) and offset the additional costs this entails by participating in the costs of delivery. This gives you all the advantages of premium fast delivery at the price of standard carriers
In all cases, therefore, we participate in the cost of delivering your package, and we even offer free delivery for orders above a certain price.
Here below is a list of the countries we deliver to, along with the delivery costs and the cut-off order price from which delivery is free of charge (the total sum of an order above which you will not have to pay any delivery costs). The delivery times for each country are also listed here below. Please note that these delivery times are given purely by way of guidance.If your country of residence does not feature in this list, please don't hesitate to get in touch with us (firstname.lastname@example.org) so that we can work out together a delivery solution for you.
|Country||Delivery charges||Free as of|
|Germany, Belgium, Denmark,
France, Luxembourg, Monaco,
Netherlands, United Kingdom, Switzerland
|10 EUR||300 EUR|
|Austria, Bulgaria, Cyprus, Croatia,
Spain, Estonia, Finland, Greece,
Hungary, Ireland, Italy, Latvia,
Lithuania, Malta, Poland, Portugal,
Czech Republic, Romania,
Slovakia, Slovenia, Sweden.
|15 EUR||400 EUR|
|Andorra, Guernsey, Jersey,
Liechtenstein, Norway, San Marino,
|20 EUR||500 EUR|
|Canada, Mexico, USA||30 EUR||750 EUR|
|Gibraltar, Canary Islands, Faroe Islands,
Iceland, Russia, China, India
|50 EUR||1000 EUR|
|Argentina, Australia, Brazil, Chile,
French Guiana, French Polynesia,
Dutch Antilla, Greenland, Hong Kong,
Israel, Japan, Martinique, Mauritius,
Mayotte, Guadeloupe,New Caledonia,
New Zealand, Puerto Rico, Reunion,
Singapore, South Africa, South Korea,
Taiwan, Thailand, Vietnam.
|60 EUR||1000 EUR|
EASY DELIVERY OPTIONS
It's not always easy to be there when a package is being delivered, especially if you're busy planning a wedding or if there's a new arrival in the family! That's why we've made sure you'll be able to "customise" your delivery directly with the carrier.
On the day the products are handed over, the carrier will inform you by SMS or email that the package is now in their hands, and let you know the predicted delivery date. You can then access the option of customizing your delivery through the DHL website. You can:
- plan your delivery and change the suggested delivery date
- ask the carrier to leave the package in a specific place, and free them from the obligation of obtaining your signature
- ask the carrier to deliver the package to a specific neighbour
- ask the carrier to deliver the package to a specific collection point nearby
- change the delivery address
- keep your package for an extended period of up to 30 days due to prolonged absence
Please note that some or all the services described may not (yet) be available in your country of residence.
CUSTOMS AND TAXES
For all countries outside the European Union, DHL is responsible for clearing the package with customs before delivering it to the place you choose. Any taxes and entry fees resulting from this clearance remain the responsibility of the buyer, except in Switzerland.
For Switzerland, we pay all taxes generated by customs clearance.
The transportation times to your destination are listed here below.
These times are effectively the period of time it takes to transport the goods once they've been produced. Your cards and posters are currently produced within 5 - 6 days.
Please note that these delivery times are given purely for guidance and are based on delivery to large urban centres. In certain circumstances, these times may vary. One common cause of delayed delivery is customs clearance. You can check the DHL website at any time to track your parcel, typing in the tracking number to see where you parcel is in real time.
|Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, United States, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Turkey, Vatican.||1 day|
Andorra, Netherlands Antilles, Brazil, Canada, Cyprus, South Korea,
Gibraltar, Greenland, Guadeloupe, Guernsey, Hong Kong SAR China,
Faroe Islands, Mauritius, Israel, Japan, Jersey, Malta, Martinique, Porto
Rico, Russia, Singapore, South Africa, Taiwan, Thailand, Vietnam.
Argentina, Australia, Chile, China, French Guiana, India, Mexico,
New Zealand, French Polynesia, Reunion.